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TRANSPORTATION AND HANDLING

THE MAILING
 
We provide sea freight services to multiple countries and regions around the world.
 
Our transportation methods include UPS,DE,4PX,UBI and FEDEX and so on.
 
The game games console will be exemption from shipping costs, We will charge a small amount of shipping for accessories. Please check the shipping schedule.
 
Once we receive the order,We will ship within 24 working hours,And according to product and destination use the most effective mode of transportation! After shipment,We will provide number tracking for customers through email.
 
Delivery Date
 
Shipping to the United States:
 
Delivery Date can be specified as 5 to 10 days after placing an order,excluding holidays and weekends.
 
Shipping to other countries:
 
Delivery Date can be specified as 8 to 20 days after placing an order,excluding holidays and weekends.
 
The delivery date and time are subject to the local post office. Special period, delivery date depends on actual situation.
 
Delivery of pre ordered products
 
Unfortunately,For pre-sale products,we only accept cancellations within 7 days from the date of purchase.Please pay attention to this situation before booking.
 
After the first batch of goods arrives,Pre order orders will be shipped within 48 hours based on the order placement time.
 
FAQs for MVSX:
 
Q:Can I change the delivery address or cancel the order?
A:For pre orders,We only accept cancellations within 7 days from the date of purchase.If you need to change the delivery address,Please contact service@neogeoarcade.com immediately.
 
Q:Do I need to pay for shipping?
A:Free delivery to the United States.For other regions/countries,The shipping cost for each MVSX is $49.99;Shipping cost per combination——$74.98 ;Shipping cost per base - $24.99.
 
Q:When can I get ittracking number?
A:All orders will be processed after receiving full payment.Once your product is shipped,You will receive a shipping confirmation email regarding your order details and tracking information.
 
 
Freight
  country transportation mailing Estimated delivery time
Games console U.S.A free UPS 3-5 working days
Germany free German Express 7-12 working days
Italy free Italian Express 8~15 working days
Spain free Spanish Express 10~15 working days
France free French Express 8~15 working days
Britain free British Express 8~15 working days
Australia free National basic income 12~18 working days
Other countries free Regular air mail/FEDEX 15~20 working days
Accessory U.S.A $5 Regular air mail 5~10 working days
Germany $5 German Express 7~12 working days
Italy $5 Italian Express 8~15 working days
Spain $5 Spanish Express 10~15 working days
France $5 French Express 8~15 working days
Britain $5 British Express 8~15 working days
Australia $5 National basic income 12~18 working days
Other countries $5 Regular air mail/FEDEX 15~20 working days