THE MAILING
We provide sea freight services to multiple countries and regions around the world.
Our transportation methods include UPS,DE,4PX,UBI and FEDEX and so on.
The game games console will be exemption from shipping costs, We will charge a small amount of shipping for accessories. Please check the shipping schedule.
Once we receive the order,We will ship within 24 working hours,And according to product and destination use the most effective mode of transportation! After shipment,We will provide number tracking for customers through email.
Delivery Date
Shipping to the United States:
Delivery Date can be specified as 5 to 10 days after placing an order,excluding holidays and weekends.
Shipping to other countries:
Delivery Date can be specified as 8 to 20 days after placing an order,excluding holidays and weekends.
The delivery date and time are subject to the local post office. Special period, delivery date depends on actual situation.
Delivery of pre ordered products
Unfortunately,For pre-sale products,we only accept cancellations within 7 days from the date of purchase.Please pay attention to this situation before booking.
After the first batch of goods arrives,Pre order orders will be shipped within 48 hours based on the order placement time.
FAQs for MVSX:
Q:Can I change the delivery address or cancel the order?
A:For pre orders,We only accept cancellations within 7 days from the date of purchase.If you need to change the delivery address,Please contact service@neogeoarcade.com immediately.
Q:Do I need to pay for shipping?
A:Free delivery to the United States.For other regions/countries,The shipping cost for each MVSX is $49.99;Shipping cost per combination——$74.98 ;Shipping cost per base - $24.99.
Q:When can I get ittracking number?
A:All orders will be processed after receiving full payment.Once your product is shipped,You will receive a shipping confirmation email regarding your order details and tracking information.
| Freight | ||||
| country | transportation | mailing | Estimated delivery time | |
| Games console | U.S.A | free | UPS | 3-5 working days |
| Germany | free | German Express | 7-12 working days | |
| Italy | free | Italian Express | 8~15 working days | |
| Spain | free | Spanish Express | 10~15 working days | |
| France | free | French Express | 8~15 working days | |
| Britain | free | British Express | 8~15 working days | |
| Australia | free | National basic income | 12~18 working days | |
| Other countries | free | Regular air mail/FEDEX | 15~20 working days | |
| Accessory | U.S.A | $5 | Regular air mail | 5~10 working days |
| Germany | $5 | German Express | 7~12 working days | |
| Italy | $5 | Italian Express | 8~15 working days | |
| Spain | $5 | Spanish Express | 10~15 working days | |
| France | $5 | French Express | 8~15 working days | |
| Britain | $5 | British Express | 8~15 working days | |
| Australia | $5 | National basic income | 12~18 working days | |
| Other countries | $5 | Regular air mail/FEDEX | 15~20 working days | |